Dear Aspen stockist, we hope that you are staying safe during these strange times both at home and at work. As of today (30th March) we have downsized our operation with only a small team remaining on-site in order to keep the supply of Aspen fuel available to dealers and professional users who remain open/working. Orders can be placed as usual through the website, email or by calling us in the office and deliveries remain largely unaffected. We will keep you updated both here and through our email newsletters should anything change.
Accepting deliveries whilst your shop is shut
Many dealers are closing their showrooms whilst continuing working on machinery in the workshops in order to try to minimise the chances of spreading the virus. If you are one of these shops and you have an order arriving from us, Please can you make sure that it is very clear for our delivery drivers that you are hiding within the building somewhere so that they do not assume you are closed and drive away without making the delivery.
Please can you also make sure that someone is available to sign for your delivery as we have had a huge increase in shops not being open without telling us and this results in expensive re-delivery charges which could have been avoided. If you decide to close, please let us know in advance.